Downtime is the bane of existence for unified communications users and service providers alike. When normal operations are disrupted and significant periods of downtime occur, that spells trouble for both the service provider and the customer who...
The Nepalese capital of Kathmandu was rocked by a massive 7.8 magnitude earthquake on April 25, causing thousands of casualties and billions of dollars in reconstruction costs. International aid efforts have begun, but the aftershocks continuing to...
Now that voice-over-IP systems have transitioned from a niche technology to a trusted enterprise resource, companies have started experiencing a wide variety of benefits. VoIP services enable organizations to easily connect with remote employees and...
Kable, an industry market analysis firm, recently predicted that the global communications and collaboration market will grow to twice its current size over the next three years. The market was valued at just over $25 billion in 2013, but evolving...
One of the biggest benefits of using modern technology is that it reduces the environmental impact of a business. Paper and ink have all but been eliminated through use of email, but some wasteful practices still couldn't be avoided - until now.
As smartphones and tablets become more sophisticated and bring-your-own-device policies grow more popular, flexible and remote working opportunities are starting to become the norm at many organizations. The ability to work from anywhere is...
With the new year just beginning, many companies have their eyes on the future and on ways to make themselves more competitive in the years to come. One of the most popular ways to modernize a business is to implement next-gen communications...
This year saw a lot of changes or business technology, chief among them being the massive expansion of cloud computing in the enterprise. As organizations and their employees began to realize the benefits of utilizing the cloud for communications,...
As 2014 comes to a close, it's time to look into the future and see what 2015 has in store. Bring-your-own-device policies were all the rage this year, and industry experts predict they will only grow in popularity in the new year. However,...
As mobile technology began to take hold in the early 2000s, businesses were able to better connect with their customers and co-workers were able to communicate and collaborate more effectively with one another. Now that voice-over-IP has grown from...