Stephen Leaden, a contributor to Unified Communication Strategies, recently published an article focusing on how enterprises can be affected when their aging communications system becomes no longer supported by the manufacturer. We would like to...
In many industries, it may seem foolish for smaller operations to try and go toe to toe with larger, established competitors. For those in the telecom space, it can be daunting to look at the market landscape and see a handful of major players...
Downtime is the bane of existence for unified communications users and service providers alike. When normal operations are disrupted and significant periods of downtime occur, that spells trouble for both the service provider and the customer who...
As technology achieves a more prominent position in the enterprise and SMB markets, the ability to streamline and integrate a variety of tools into one central solution will be increasingly important for the future of business communication. This is...
By now, practically everyone has had some sort of interaction with modern business communication tools, whether it's voice-over-IP or unified communications. Everyone knows that Internet-based collaboration tools are the next big thing - that's not...
Unified communications has become one of the biggest enterprise buzzwords of 2015. Everyone is talking about how popular UC is right now, but hardly anyone has acknowledged that truly unified communications have not yet arrived. While many companies...
Kable, an industry market analysis firm, recently predicted that the global communications and collaboration market will grow to twice its current size over the next three years. The market was valued at just over $25 billion in 2013, but evolving...
In recent months, a growing number of organizations have adopted bring-your-own-device policies and other programs to support mobile working options. Allowing employees to work remotely has benefited enterprises immensely, enabling greater staff...
As smartphones and tablets become more sophisticated and bring-your-own-device policies grow more popular, flexible and remote working opportunities are starting to become the norm at many organizations. The ability to work from anywhere is...
With the new year just beginning, many companies have their eyes on the future and on ways to make themselves more competitive in the years to come. One of the most popular ways to modernize a business is to implement next-gen communications...